Terms & Conditions

Introduction

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Welcome to the TerraNova Salon & Day Spa website. By accessing or using our website at www.terranovasalon.com, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, please discontinue using the site.

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1. General Information TerraNova Salon & Day Spa is located at 317 Edward Street S, Thunder Bay, Ontario, P7E 2G9, Canada. For any inquiries, you can contact us by phone at (807) 622-7727 or via email at info@terranovasalon.ca​.

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2. Use of the Website: By using our website, you agree to adhere to the terms and applicable laws. Any misuse of the website, including but not limited to unauthorized bookings or payments, will result in immediate suspension of service and possible legal action.

 

3. Booking and Appointments: Bookings made through our online system are subject to availability. We reserve the right to modify or cancel appointments due to unforeseen circumstances. By booking online, you agree to abide by our cancellation policies, which may include fees for late cancellations or no-shows.

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4. Payments: We accept secure payments through Mastercard, Visa, and other recognized payment gateways. Payments must be completed upon booking unless otherwise stated​ (Terra Nova Salon & Day Spa).

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5. Refunds and Cancellations Refunds for services are generally not provided, but any concerns will be addressed within 7 days of your appointment. Product returns are allowed within 14 days if unopened and in their original condition​(Terra Nova Salon & Day Spa).

 

6. Liability: TerraNova Salon & Day Spa is not responsible for any direct or indirect damages resulting from the use of our website or services.

 

7. Privacy: We respect your privacy and ensure that any personal information collected will be used to provide services or improve your experience. We do not share personal information without consent.

 

8. Modifications: These terms may be modified at any time, with changes effective immediately upon posting on the website. Continued use of the site constitutes acceptance of these changes.

 

9. Governing Law: These terms and conditions are governed by the laws of Ontario, Canada. Any legal disputes will be settled in the courts of Thunder Bay.

For further information, visit www.terranovasalon.com​.